We are delighted about your interest in our Online Shop. Protection of your privacy is very important to us. In the following, we will inform you in detail on how we handle your data.
You
can visit our websites without being required to provide personal
data. Each time a website is accessed, the only thing the web server
automatically saves is a server log file, which contains e.g. the
name of the requested file, your IP address, data and time of the
request , the volume of data transferred and the inquiring provider
(access data), and documents the request.
These access
data are only analysed for the purpose of ensuring that the website
runs without any errors and of improving our offerings. Doing so
serves to protect our legitimate interests in correctly presenting
our offerings, provided that after considering all other interests,
our interests are overriding. The legal basis is Art. 6(1) lit. f)
GDPR. All access data shall be deleted automatically no later than
seven days after ending your visit to our website.
Within the scope of processing data on our behalf, a third-party provider shall render the services required for hosting and the presentation of our website in our name.
Doing so serves to protect our legitimate interests in correctly presenting our offerings, provided that after considering all other interests, our interests are overriding. The legal basis is Art. 6(1) lit. f) GDPR. All data collected within the scope of using this website or in forms used in the online shop for this purpose and as described in the following, are processed on its servers. Processing of such data on other servers shall only take place in the scope outlined in this context.
This service provider is based within a country of the European Union or the European Economic Area.
We collect personal data if you voluntarily provide us with such within the scope of your order, in contacting us (e.g. using our contact form or via e-mail) or if you open a customer account. Mandatory fields are classified as such as we require the data in these cases to perform a contract and/or to process your contact or to open a customer amount, and you are not able to complete your order, open a customer account and/or send your contact request without providing such data. The respective input forms will indicate which data are being collected. We shall use the data you provide us with for the purpose of performing your contract and processing your enquiries. The legal basis shall be Art. 6(1) lit. b) GDPR. After the contract has been fully performed or your customer account has been deleted, your data will be restricted for further processing and deleted after the end of the storage periods stipulated for tax and trade law purposes, unless you have expressly agreed to a further use of your data or we have reserved the right to use such data beyond the period specified by law and we have informed you thereof in this declaration. Your customer account can be deleted at any time, either by notifying us using the contact option described below or, if applicable, by using the function provided for that purpose in your customer account.
For the purpose of contract fulfilment we shall forward your data to the shipping agent we have commissioned to deliver your order, in so far as this is required for the purpose of delivering ordered goods. Depending on which payment provider you select in the order process, we shall forward the payment data which have been collected in this context to the bank handling your payment and/or, if applicable, to the payment provider commissioned by us for the purpose of handling your payment or to the selected payment service. In some cases the selected payment providers also collect these data themselves if you open an account with one of these services. In such a case you are required to log into the payment provider website using your access data as part of the ordering process. In this respect, the Privacy Policy of the respective payment provider shall apply.
Data
transfer to shipping providers and/or trading partners
If
you have given us your express consent during or after your order to
do so, we will forward your e-mail address and telephone number on
this basis to the shipping service and/or to the specialist trade
partner we have commissioned so that they can contact you to notify
you of delivery or to coordinate delivery with you. The legal basis
is Art. 6(1) lit. a) GDPR.
You can withdraw your consent
at any time by sending a notification to the contact information
listed below or directly vis-à-vis the respective shipping service.
After your withdrawal we shall delete the data you have provided for
this purpose, unless you have given your express consent to a further
use of your data or we have reserved the right to use data after
receiving your withdrawal, provided that the use is permitted by law
and we inform you of it in this declaration.
Data
transfer to the garage you selected
If you have given us
your express consent during or after your order to do so, we will
forward your first name, second name, e-mail address and telephone
number on this basis to the selected garage so that they can contact
you to coordinate a date with you. The legal basis is Art. 6(1) lit.
a) GDPR.
You can withdraw your consent at any time by
sending a notification to the contact information listed below. After
your withdrawal we shall delete the data you have provided for this
purpose, unless you have given your express consent to a further use
of your data or we have reserved the right to use data after
receiving your withdrawal, provided that the use is permitted by law
and we inform you of it in this declaration.
If you sign up for our newsletter, we will use the data required from you or provided by you to send you our e-mail newsletter at regular intervals with your consent.
You can unsubscribe from the newsletter at any time, either by sending us a message to the contact information listed below or by using the link in the newsletter provided for that purpose. After unsubscribing we shall delete your e-mail address unless you have given your express consent to a further use of your data or we have reserved the right to use data after receiving your withdrawal, provided that the use is permitted by law and we inform you of it in this declaration.
The newsletter shall be sent by a service provider in accordance with processing on our behalf and to whom we shall transfer your e-mail address for this purpose.
This service provider is based within a country of the European Union or the European Economic Area.
If you have selected the payment method “Instalment Purchase [Ratenkauf]” and have given your consent as required pursuant to data protection law, personal data (first name, surname, address, e-mail, phone number, date of birth, IP address, gender) together with the data required for handling the transaction (item, invoice amount, payment due dates, total amount, invoice number, taxes, currency, order date and order time) shall be transferred for the purpose of processing this payment method to our partners: Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden and/or payolution GmbH, Am Euro Platz 2, 1120 Vienna, Austria. The legal basis is Art. 6(1) lit. a) GDPR.
For
the purpose of verifying the identity and/or creditworthiness of the
customer, our partner conducts investigations and requests
information from databases as well as commercial credit agencies
which are accessible by the public. Please see the privacy policies
of our partners to find the providers who obtain information and, if
applicable, data on creditworthiness based on
mathematical-statistical procedures as well as further details for
processing your data after transferring to our partners Klarna Bank
AB (publ) or payolution GmbH. You can access the privacy policies
here:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_gb/privacy
https://customer.payolution.com/en/customer/dataprivacy
Our
partner Klarna Bank AB (publ) shall use the information received
about the statistical probability of a payment default to make a
balanced decision on substantiating, executing or terminating a
contractual relationship. You have the opportunity to present your
position by contacting our partner Klarna Bank AB (publ) and to
dispute the decision.
You can withdraw the consent you have
given us to forward your data, as agreed upon during the ordering
process, at any time and without providing a reason with future
effect.
The Trusted Shops trust seal has been embedded on this website for the purpose of displaying our Trusted Shop quality seal and the collected reviews as well for offering the Trusted Shops products for buyers after an order.
This trust seal serves to protect our legitimate interests in best marketing our offerings, provided that after considering all other interests, our interests are overriding. The legal basis is Art. 6(1) lit. f) GDPR. The trust seal and the services thus acquired are a service offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
By
activating the trust seal, the web server automatically saves a
server log file, which contains e.g. your IP address, data and time
of the data request, the data volume transferred and the inquiring
provider (access data), and documents the request. These access data
are not evaluated and are automatically overwritten no later than
seven days after ending your visit to our website.
Other
personal data are only transferred to Trusted Shops, if you have
consented thereto, or have decided to use Trusted Shop products after
completing an order or have already registered for use thereof. In
such a case the contractual agreement between you and Trusted Shops
shall apply.
We use cookies on various web pages in order to make a visit to our website attractive and to enable the use of certain functions, to display appropriate products or for the purpose of market research. The use of cookies serves to protect our legitimate interests in an optimised presentation of our offering, provided that after considering all other interests, our interests are overriding. The legal basis is Art. 6(1) lit. f) GDPR. Cookies are small text files which are automatically stored on your end device. Some of the cookies we use are deleted automatically at the end of the browser session, in other words after closing your browser (i.e. session cookies). Others remain on your terminal device and enable us to identify your browser the next time you visit our website (persistent cookies). See the cookie settings of your web browser to find out how long such cookies are stored. You can set your browser in such a way that it informs you when cookies are deposited so that you can decide in each individual case whether you want to allow theme or whether you only want to allow cookies in certain cases, or disable the use of cookies in general. Each browser differs in the way it manages cookie settings. This is described in the Help menu of each browser. It will tell you how to change your cookie settings. You will find this using the following link for the respective browser:
Internet
Explorer™:
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/guide/safari/sfri11471
Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera™: https://help.opera.com/en/latest/web-preferences/#cookies
Disabling
cookies may limit the functionality of our website.
This website also uses DoubleClick cookies within the scope of applying Google Analytics (see below), which enables a recognition of your browser when you visit other websites. This function serves to protect our legitimate interests in best marketing our offerings, provided that after considering all other interests, our interests are overriding. The legal basis is Art. 6(1) lit. f) GDPR. The information automatically generated by the cookie about your visit to this website is transferred to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymisation on this website prior to transferring the information within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases shall the full IP address be transferred to a Google server in the USA and shortened there. The anonymised IP address which is transferred by your browser within the scope of Google Analytics shall not be combined with other data from Google.
Google
will use this information in order to compile reports on website
activities and to render further services associated with the use of
the website. This serves to protect our legitimate interests in best
marketing our offerings, provided that after considering all other
interests, our interests are overriding. The legal basis is Art. 6(1)
lit. f) GDPR. If necessary, Google shall also forward this
information to third parties if this is prescribed by law or if third
parties process such data on behalf of Google.
Google
DoubleClick is a service offered by Google LLC (www.google.com).
Google LLC has its headquarters in the USA and is certified under the
EU-US Privacy Shield. You can view the latest certificate
here.
Thanks to this agreement between the USA and the European Commission,
the latter identified an appropriate level of data protection for
companies certified under the Privacy Shield.
You can
deactivate DoubleClick cookies using this
link. In addition thereto you can obtain
information on the depositing of cookies and on managing their
settings from the Digital
Advertising Alliance. Finally, you can activate
browser settings so that you will be informed if cookies are
deposited and then decide in each individual case whether you want to
allow such a cookie or you can agree to allow cookies in certain
cases or to disable cookies in general. Disabling cookies may limit
the functionality of our website.
This
website uses Google (Universal) Analytics, a web analysis service
offered by Google LLC (www.google.com) for website analysis. The use
of cookies serves to protect our legitimate interests in an optimised
presentation of our offering, provided that after considering all
other interests, our interests are overriding. The legal basis is
Art. 6(1) lit. f) GDPR. Google (Universal) Analytics uses methods
which enable an analysis of how you use the website, such as cookies.
The information automatically collected about your use of this
website shall generally be transferred to a Google server in the USA
and stored there. The IP address is shortened by activating IP
anonymisation on this website prior to transferring the information
within the Member States of the European Union or in other states
party to the Agreement on the European Economic Area. Only in
exceptional cases shall the full IP address be transferred to a
Google server in the USA and shortened there. The anonymised IP
address which is transferred by your browser within the scope of
Google Analytics shall not, as a matter of principle, be combined
with other data from Google.
Google LLC has its
headquarters in the USA and is certified under the EU-US Privacy
Shield. You can view the latest certificate here.
Thanks to this agreement between the USA and the European Commission,
the latter identified an appropriate level of data protection for
companies certified under the Privacy Shield.
You can
prevent Google from collecting and processing the data that are
generated by the cookie and related to your use of the website
(including your IP address) by downloading and installing the browser
plugin provided under the following link:
https://tools.google.com/dlpage/gaoptout?hl=en
As
an alternative to the browser plugin, you can click on this
link to prevent Google Analytics from
collecting your data on this website in future. By clicking on this
link an opt-out cookie will be installed on your terminal device. If
you delete your cookies, you are required to click on the link again.
We also use Google Tag Manager to manage the services for usage-based advertising. The Tag Manager tool itself is a cookie-less domain and does not collect any personal data. Instead, the tool ensures that other tags are activated which, in turn, possibly collect data (see above for more information). If you have deactivated tags at the domain or cookie level, then this setting shall remain for all tracking tags which are implemented with Google Tag Manager.
In order to analyse our website, data are automatically collected and stored using technologies provided by etracker GmbH (www.etracker.com). User profiles are created from these data using pseudonyms. The use of cookies serves to protect our legitimate interests in an optimised presentation of our offering, provided that after considering all other interests, our interests are overriding. The legal basis is Art. 6(1) lit. f) GDPR. Cookies can be used for this purpose. The pseudonymised user profiles shall not be combined with personal data about the individual bearing the pseudonym without separate, express consent. You can object to the collection and storage of data at any time with future effect by clicking on this link.
An
opt-out cookie will be stored on your terminal device after you have
objected. If you delete your cookies, you are required to click on
the link again.
Use
of Matomo for web analysis
In order to analyse our website,
data are automatically collected and stored using the web analysis
software Matomo (https://matomo.org), a service provided by InnoCraft
Ltd. User profiles are created from these data using pseudonyms. This
process serves to protect our legitimate interests in best presenting
our offerings, provided that after considering all other interests,
our interests are overriding. The legal basis is Art. 6(1) lit. f)
GDPR. Cookies can be used for this purpose. The pseudonymised user
profiles shall not be combined with personal data about the
individual bearing the pseudonym without separate, express
consent.
All data processed within the scope of the website
analysis described above are processed on our servers.
You
can object to the collection and storage of data at any time with
future effect by following the instructions below.
Objection:
An
opt-out cookie will be stored on your terminal device after you have
objected. If you delete your cookies, you are required to click on
the link again.
We
use Google AdWords to advertise for this website in Google search
results as well as on third-party websites. In order to do so Google
deposits a remarketing cookie when you visit our website which
automatically enables interest-based advertising by means of a
pseudonymised cookie ID and based on the sites you have visited. This
function serves to protect our legitimate interests in best marketing
our offerings, provided that after considering all other interests,
our interests are overriding. The legal basis is Art. 6(1) lit. f)
GDPR.
Any further data processing shall only occur if you
have agreed with Google that your web and app browser history may be
linked with your Google account and that information from your Google
account may be used to personalise advertising which you see on the
web. In this case, if you are logged into Google when you visit our
website, Google will use your data in combination with Google
Analytics data to create and define target group lists for
cross-device remarketing. To do so, Google will temporarily link your
personal data with Google Analytics data to form target
groups.
Google AdWords Remarketing is a service offered
by Google LLC (www.google.de). Google LLC has its headquarters in the
USA and is certified under the EU-US Privacy Shield. You can view the
latest certificate
here.
Thanks to this agreement between the USA and the European Commission,
the latter identified an appropriate level of data protection for
companies certified under the Privacy Shield.
You can
deactivate remarketing cookies using this
link. In addition thereto you can obtain
information on the depositing of cookies and on managing their
settings from the Digital
Advertising Alliance.
We advertise this website in search results as well as on third-party websites via our advertising partner AdRoll Advertising Limited, Level 6, 1, Burlington Plaza, Burlington Road, Dublin 4, Ireland. In order to do so, this provider or of one of their partners automatically deposits a cookie which enables interest-based advertising by means of a pseudonymised cookie ID and based on the sites you have visited. This serves to protect our legitimate interests in best marketing our offerings, provided that after considering all other interests, our interests are overriding. The legal basis is Art. 6(1) lit. f) GDPR.
You
can deactivate retargeting cookies by clicking on one of the
following links:
https://app.adroll.com/optout/safari
Alternatively,
you can deactivate the use of cookies by third parties by accessing
the deactivation site of the Network
Advertising Initiative.
If
you access a page on our website containing such a plugin, your
browser will establish a direct link to the servers of Facebook,
Google, Twitter or Instagram. The content of the plugin is
transferred by the respective provider to your browser and embedded
in the page. By embedding the plugin the providers are informed that
your browser has accessed the respective page from our website, even
if you do not possess a profile or are not currently logged in. This
information (including your IP address) is transferred directly by
your browser to a server operated by the respective provider (if
applicable to the USA) and stored there. If you have logged into one
of the services, the providers can directly assign your visit to our
website to your profile in the respective social media network. If
you interact with the plugins, for example, by pressing the “Like”
or the “Share” button, the appropriate information will also be
transferred directly to one of the provider’s servers and stored
there. The information will also be published in the social media
network and displayed for your contacts to see.
The
purpose and scope of collecting data as well as further processing
and use of the data by the providers as well as contact information
and your rights and setting options in this respect with regard to
protection of your privacy can be found in the providers' privacy
policies.
https://en-gb.facebook.com/policy.php
https://help.instagram.com/155833707900388
If you do not want the social media networks to assign the data collected from our website directly to your profile in the respective service, then you must log out of the appropriate service before visiting our website. You can also completely prevent plugins from being loaded with Add-Ons for your browser, e.g. with the script blocker “NoScript” (http://noscript.net/).
Contents from third-party providers
are embedded in this website. These contents are provided by Google
LLC (“Provider”).
YouTube is operated by Google LLC, 1600
Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
The
enhanced data protection setting has been activated for YouTube
videos that are embedded in our website. This means that no
information concerning website users is collected or stored by
YouTube unless the users play the video.
The purpose and scope of collecting data and further processing and use of the data by the providers as well as your rights and setting options in this context for the protection of your privacy can be found in Google's privacy policy https://policies.google.com/.
If you have given us your express
consent either during or after your order, then we shall use your
e-mail address to remind you to review your order based on the rating
system we use.
This consent can be withdrawn at any time
by sending us a notification to the contact information listed below.
You have the right to access data stored about you free of charge, and, if applicable, you have the right to rectify or restrict processing, the right to data portability and the right to delete these data.
Please
contact our company data protection officer if you have any questions
concerning the collection, processing or use of your personal data,
for cases of accessing, rectifying, blocking or deleting data, or to
withdraw consent if need be or to object to certain uses of data.
Arendicom GmbH,
Datenschutzbeauftragter, Ziegeleistr. 12, 82327 Tutzing, Germany,
Datenschutz@arendicom.de
In addition thereto, you have
the right to appeal to the data protection authority which is
responsible.
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If
we process personal data as outlined above to protect our legitimate
interests, provided that after considering all other interests, our
interests are overriding, then you may object to this processing with
future effect. If the data are processed for purposes of direct
marketing, you may exercise this aforementioned right at any time If
the data are processed for other purposes, you shall only have the
right to object thereto if you provide reasons relating to your
special situation.
After exercising your right to
object, we shall not process your data for these purposes any
further, unless we are able to document imperative reasons requiring
protection for processing which override your interests, rights and
liberties or if the processing thereof serves the purpose of
enforcing, exercising or defending legal claims.
This
shall not apply if processing takes place for the purpose of direct
marketing. In such a case we shall no longer process your personal
data for this purpose.
Version: August 2019
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